Terms and Conditions
Last updated: July 21, 2025
Welcome to Quantum Escapes Danville! By booking a game, purchasing a gift card, or using our website, you agree to the following terms and conditions:
1. Booking and Payment
- All bookings are subject to availability.
- Full payment is required at the time of booking.
- Prices are listed in U.S. dollars and may change without notice.
- You must be at least 18 years old to book a room, but all ages are welcome.
2. Arrival and Check-In
- Please arrive at least 15 minutes early.
- Late arrivals may result in reduced playtime or cancellation without refund.
3. Game Rules
- All players must follow instructions from the game master.
- No mobile phones or recordings during gameplay.
- Disruptive guests may be asked to leave without a refund.
4. Age Restrictions
- Players under 12 must be accompanied by an adult. Kids under 5 are free.
- Some rooms may have specific age recommendations.
5. Liability
- Participation is at your own risk.
- We are not liable for injuries from misuse or failure to follow instructions.
- You are responsible for any intentional or reckless damage to our property.
6. Intellectual Property
- All content and designs are property of Quantum Escapes Danville.
- Reproduction or redistribution is strictly prohibited.
Refund and Cancellation Policy
Last updated: [Insert Date]
1. Cancellations
- Individual games may be rescheduled without charge at least 24 hours in advance of booking time. Cancellations for a full refund are available with 72 hours advance notice.
- No refunds for cancellations less than 24 hours before the game. Fees apply for rescheduling within 24 hours of game time.
2. No-Shows
- No-shows are not eligible for refunds or rescheduling.
3. Group Bookings
- Groups of 10+ must cancel at least one week in advance for a refund.
4. Emergency Closures
- If we must close due to emergencies or weather, you may choose a full refund or reschedule.
Privacy Policy
Last updated: [Insert Date]
1. Information We Collect
- Name, email, phone, and payment details (via secure processors).
- Information from forms, bookings, and emails.
2. How We Use Your Data
- To process bookings and payments.
- To send confirmations, reminders, and promotions (opt-out available).
- To improve our website and customer experience.
3. Data Security
- We use SSL encryption and secure payment processors.
- We do not store your credit card information.
4. Third Parties
- We do not sell or rent your data.
- We only share info with trusted providers (e.g., payment and booking platforms).
5. Cookies
- Our site uses cookies for functionality and analytics.
- You can disable cookies via your browser settings.
6. Your Rights
- You can request to access, update, or delete your data.
- You may opt out of marketing communications at any time.
7. Contact
If you have any questions, please contact us: